FAQ

Home FAQ

A size or an item cannot be selected. Will it be back in stock soon?

  • If you cannot select a size or a color - it means we don´t have on stock anymore but don´t worry, it will come back in stock soon.

When will no shipping costs be charged?

  • European FREE SHIPPING for purchases over 100 Euro.
  • If the returned items reduce the amount of this order under the free shipping amount of 150 Euro, you will be subsequently charged those shipping costs. They will be subtracted from the value of the credit note. This does not apply when exchanging goods for alternative items.

Return policy

  • 20 days exchange
  • If it doesn´t fit or you don´t like - no problem. We have a flexible return policy. Please full your name and reason on the return paper. As soon as we receive the items back we will get the exhange organized.

Who pays for the shipping costs for exchanges and returns?

  • We do not pay your return costs. Please try to use the safe way back.

What payment options are available?

  • You can pay by credit or debet card. Payments are made through secure processor.
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